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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Are there any long-term contracts for a dedicated server?
No, all dedicated servers are on a month to month contract.
Views: 37
Article Basic Linux Commands
The following are a list of basic Linux commands that will help you in running your dedicated...
Views: 48
Article Can I visit TheServerExperts if I am a dedicated server customer?
Yes, you can visit TheServerExperts if you are a paying dedicated server customer. Due to...
Views: 57
Article CHKrootkit Finds Slapper Worm installed
Root Kit Hunters such as CHKRootKit are great for monitoring your server for security holes but...
Views: 49
Article Customize LogWatch
Logwatch is a customizable log analysis system. Logwatch parses through your system's logs for a...
Views: 46
Article Does TheServerExperts allow adult material to be hosted on dedicated servers?
Yes, you can host legal, uncopywrited adult material on the TheServerExperts network.
Views: 35
Article Does TheServerExperts allow IRC or any type of software/program that is remotely related to IRC on the network?
No, TheServerExperts does not allow anything related to IRC on the network and if there is any...
Views: 48
Article Does TheServerExperts have 24/7/365 support?
Yes, TheServerExperts has NOC personnel on-site 24/7/365 for reboots and assistance with your...
Views: 34
Article Does TheServerExperts have managed or unmanaged dedicated servers?
TheServerExperts has both fully managed and unmanaged dedicated servers, we also offer...
Views: 40
Article Does TheServerExperts offer a backup solution for dedicated servers?
TheServerExperts offers a number of data security options for your service with us. 1. We offer...
Views: 86
Article Does TheServerExperts support International customers?
TheServerExperts supports customers from around the world. Being a world-wide company,...
Views: 42
Article How can I determine what hardware I have in my Linux server?
Within Linux, you can find any relevant information you may be seeking about what hardware is...
Views: 38
Article How can I secure / increase the security of SSH?
There are a few adjustments that can and should be made to the default SSHD configuration to...
Views: 46
Article How do I change root password for a *nix server?
In order to change the root password login to the server as root and type the following, then...
Views: 31
Article How do I setup the hostname?
In order to change the hostname,Edit Files in/etc/hosts and /etc/sysconfig/networkAnd add the new...
Views: 40
Article How fast are servers set up?
Dedicated servers currently on average take 24-72 hours to set up. This timeframe fluctuates...
Views: 41
Article How many IP addresses do I get with my dedicated server?
TheServerExperts by default gives every dedicated server 8 IP addresses, 5 usable. The 3...
Views: 78
Article How much are custom installs on dedicated servers?
If you want a dedicated server with a custom install, then there is a setup fee of $250 for the...
Views: 36
Article How much assistance do you provide for a dedicated server?
TheServerExperts provides very minimal assistance for dedicated servers. This is how we keep our...
Views: 48
Article How much does it cost to reformat my hard drive and re-install the operating system
The cost of a reformat for any operating system is $25.00. (Due to client...
Views: 38
Article How to : Fix Lame Nameserver error ?
A lame server, is one that is specifed at the registrar to be authoritative for a domain, but the...
Views: 33
Article How to use WGET
What is WGET?Wget is a freely available network utility to retrieve files from the World Wide...
Views: 43
Article Install APF (Advanced Policy Firewall)
APF Site Description of the software: APF is a policy based iptables firewall system designed...
Views: 26
Article Install BFD (Brute Force Detection)
What is Brute Force Detection? (BFD)BFD is a modular shell script for parsing applicable logs and...
Views: 25
Article Install LogWatch
Please note a lot of CPanel systems have this already installed. Also note ENSIM Systems receive...
Views: 38
Article Install SIM (System Integrity Monitor)
SIM is a system and services monitor for ‘SysVinit’ systems. It is designed to be...
Views: 26
Article Is my dedicated server going to be on a 10Mb or 100Mb switch port?
All dedicated servers are on a 100Mb switch port, unless otherwise stated, for example if you...
Views: 41
Article Is there a trial period or money-back guarantee?
TheServerExperts does not have any money-back guarantees on dedicated servers. We sometimes do...
Views: 37
Article Is there any kind of limit on how much throughput dedicated servers can do?
Users are allowed 2000GB (6.25Mb sustained) transfer per month. This transfer is meant to be...
Views: 57
Article Under Linux, how do I set up the remainder of my block of IPs?
There are several options, two step-by-step are included here. With a control panel, it may be as...
Views: 52
Article Under Windows, how do I set up the remainder of my block of IPs?
You can bind multiple IP addresses to a single NIC by going into the Advanced TCP/IP Settings and...
Views: 31
Article What comes installed on a dedicated server?
TheServerExperts only installs the operating system of choice and any control panel that the...
Views: 42
Article What control panels does TheServerExperts sell and what are the prices?
TheServerExperts offers cPanel, Plesk, DirectAdmin control panels. For Dedicated Servers:...
Views: 62
Article What happens if I exceed my allotted amount of bandwidth for my dedicated server?
If any dedicated server customer goes beyond the allotted amount of bandwidth given to them in...
Views: 58
Article What if my dedicated server breaks your "acceptable usage policy"?
All customers are required to read and accept the Terms of Service, Acceptable Use Policy, and...
Views: 63
Article What if my dedicated server breaks your Terms of service?
If any customer breaks any of our agreements that need to be read and understood before anyone...
Views: 30
Article What if the hardware in my dedicated server fails?
This is the main reason why our customers love our dedicated server product. Not only do you get...
Views: 41
Article What is the dedicated server uptime guarantee?
TheServerExperts guarantees a 99.5% uptime guarantee for all dedicated servers. If uptime falls...
Views: 45
Article What is the set up time on a dedicated server after I place an order?
After an order is placed by an existing customer, we begin processing it immediately. We reserve...
Views: 35
Article What kind of network security does TheServerExperts have?
Since TheServerExperts caters to a wide range of people and businesses using different types of...
Views: 35
Article Where can I find your acceptable use policy or terms of service?
Our TOS (Terms of Service) can be viewed from the main page or by going at this...
Views: 36
Article Where can I find your service level agreement?
Our SLA (Service Level Agrement) can be viewed from the main page or by going at this...
Views: 34
Article Why should I choose TheServerExperts for a dedicated server provider?
TheServerExperts has been around since 2001, you can read about our history here -...
Views: 47
Article Why should i put my server on a VLAN?
A VLAN is a Virtual LAN and what it does is it isolates servers in their own broadcast domain....
Views: 48

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