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KnowledgebaseThe knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question. SearchArticles Are there any hidden costs?No. All costs are stated plainly on our website. We do not hide fees in fineprint, or in our... Views: 49 How do I cancel my service and when should I cancel?Login to your customer account via our website and you will be able to cancel your... Views: 71 How do I contact billing department?To contact billing department, simply email billing@theserverexperts.com or create an support... Views: 30 How do I request a credit?To request any type of credit on your service, please email billing@theserverexperts.com with... Views: 49 How do I view my invoices?You can login at https://secure.theserverexperts.com/clients and Click on "My Invoices" to view... Views: 27 How is extra bandwidth billed?TheServerExperts maintains software on most servers and on all switches to monitor individual... Views: 66 How will I be billed by TheServerExperts?TheServerExperts invoices you via email. You can request a statement via email as well, at any... Views: 93 Is there a trial period or money-back guarantee?No, TheServerExperts services do not come with a trial period or money back guarantee. The reason... Views: 158 What forms of payment does TheServerExperts accept?TheServerExperts accepts Visa, Mastercard, American Express, Discover Card, Diners Club,... Views: 108 Will TheServerExperts shut my service off if I do not pay?Yes, TheServerExperts will disconnect your service if you do not pay your bill 10 days after your... Views: 66 Quick Navigation Search |
